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Authentic Indigenous Connections
Ethically Sourced & Produced
Privacy Policy
Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and ensuring your personal data is handled securely and in accordance with applicable data protection laws.
Information We Collect
We may collect and process the following types of personal data:
Personal Information: Name, billing address, shipping address, email address, and phone number.
Order Information: Details of products purchased, payment information, and transaction history.
Technical Data: IP address, browser type, device information, and browsing behaviour on our site.
Marketing Preferences: Your preferences in receiving marketing communications from us.
How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate with you about your order or enquiries
Provide customer support
Improve our website, products, and services
Send marketing communications (only if you have opted in)
Prevent fraud and enhance security
Sharing Your Information
We only share your personal data when necessary, including:
Service providers (e.g. payment processors, delivery couriers)
Legal obligations where required by law or regulation
We do not sell or rent your personal information to third parties.
Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Your Rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent for marketing at any time
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us.